Question 1

Is there a free plan?

Accepted Answer

No — every account is on a paid plan from day one. Pick a plan at registration, pay online, and you're live the same minute. If a plan lapses your data stays visible and sale entry keeps working; only the premium modules lock until you renew.

Question 2

Does ShopFlow work for repair shops?

Accepted Answer

Yes. The Repairs board tracks every device from intake to delivery — status, spare parts deducted from stock, technician, charge and a service warranty that then appears on the Warranty page.

Question 3

Can I track warranties for sales and services?

Accepted Answer

Yes. Add a warranty at sale time or when you deliver a repair. The Warranty page shows every cover with live status — active with days remaining, expiring soon, or expired — plus what was done.

Question 4

How do I pay or upgrade?

Accepted Answer

Pay online by card, UPI, net banking or wallet — secured by Razorpay. Your plan activates the moment the payment is confirmed, and you can upgrade or change plans anytime. Card details are handled by the gateway and never touch our servers.

Question 5

Will my old data be safe if my plan expires?

Accepted Answer

Always. If a plan lapses you drop to the Free tier but can still SEE all your records — only adding or editing premium modules needs an active plan. Nothing is deleted or hidden.

Shops, wholesale dealers and technicians — connected.